SUMMARY
Operates multi-line switchboard to relay incoming, outgoing, and interoffice calls. Greets and assists visitors.
Salary Range: $18.02 - $19.83
Lewiston Public Schools offers a robust employee benefits package for full-time employees, including: health insurance with up to 89% of the premium paid by the employer; dental, vision, life, short- and long-term disability insurance; flexible spending and dependent care accounts; Maine Public Employee, 403(b) and 457 retirement plans; paid sick leave and vacation time; paid holidays; tuition reimbursement and more!
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.
- Operates a multi-line switchboard.
- Takes and relays messages..
- Responds to telephone inquires regarding school programs and activities.
- Supplies information to callers and records messages.
- Greets all visitors courteously, determines their needs, and directs them to the proper person.
- Performs duties without direct supervision.
- Operates all standard office equipment including certain data processing equipment.
- Works cooperatively as a team member..
- Maintains confidentiality.
- Forwards or records messages from voice mail.
- Operates office equipment such as copiers, calculators and computers.
- Types, prepares, distributes, records, reports, correspondence etc.
- Works on various assigned projects.
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED). Must be proficient with MS Word and Excel.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure using whole numbers, fractions, and decimals. Ability to compute percentages and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Lewiston Public Schools provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.